The turmoil that has engulfed Optus has finally led to the resignation of CEO Kelly Bayer Rosmarin.
“On Friday I had the opportunity to appear before the Senate to expand on the cause of the network outage and how Optus recovered and responded. I was also able to communicate Optus’ commitment to restore trust and continue to serve customers,” the outgoing CEO said.
“Having now had time for some personal reflection, I have come to the decision that my resignation is in the best interest of Optus moving forward.
“It’s been an honour and privilege to lead the team at Optus and to serve our customers. I am proud of the team’s many achievements, and grateful for the support of the Optus team, Moon, and the Group. I wish everyone and the company every success in the future.”
The news comes just days after Kelly Bayer Rosmarin appeared before a Senate inquiry over Optus’ catastrophic nationwide outage.
Singtel Group CEO Yuen Kuan Moon said, “Optus appointed Kelly at the beginning of the pandemic, and we acknowledge her leadership, commitment and hard work throughout what has been a challenging period and thank her for her dedication and service to Optus.”
“Kelly has always led with integrity and had all stakeholders’ best interests at heart. We understand her decision and wish her the very best in her future endeavours.”
Optus has begun searching for a new CEO, meantime Chief Financial Officer Michael Venter will also serve as interim chief executive.
Yuen added, “We recognise the need for Optus to regain customer trust and confidence as the team works through the impact and consequences of the recent outage and continues to improve.
“Optus’ priority is about setting on a path of renewal for the benefit of the community and customers.”
It’s a big job.
