WatchGuard Technologies, a global leader in cybersecurity solutions for Managed Service Providers (MSPs), announced the launch of WatchGuard Total MDR, a revolutionary, fully integrated, AI-powered managed detection and response (MDR) service. This new offering consolidates endpoint, firewall, identity, network, and cloud security into a single platform, designed to streamline threat detection and accelerate response times for organisations adopting cloud-first models.
The rapid shift to cloud environments has increased cybersecurity challenges, with sophisticated, multi-vector threats outpacing traditional detection methods. WatchGuard Total MDR directly addresses these issues by providing 24/7, AI-driven protection and leveraging a dedicated Security Operations Centre (SOC) team staffed by expert threat hunters.
Key Advantages for MSPs and Their Clients:
- Faster Response Times: WatchGuard Total MDR boasts an average threat mitigation time of under six minutes, significantly improving over the industry average of 30 minutes. This drastic reduction helps to minimise the impact of potential breaches and reduce recovery costs.
- Reduced Noise, Fewer False Positives: The service is engineered for precision, generating an average of fewer than one false positive per month. This dramatically reduces “alert fatigue” for IT teams, allowing them to focus on genuine threats.
- Designed for MSPs: Total MDR offers simplified onboarding and provides MSPs with direct access to WatchGuard’s expert threat hunters and technical account managers. This makes it easier for partners to deliver enterprise-grade security to their small and mid-sized business (SMB) clients.
- Centralised Visibility: The platform supports various environments, including Microsoft 365, Azure, AWS, and Google Workspace, providing a unified view of an organisation’s security posture across hybrid ecosystems.
- Cost-Effective: WatchGuard Total MDR is competitively priced and easy to license, making advanced security accessible to SMBs and budget-conscious buyers.
Andrew Young, Watchguard’s Chief Product Officer, highlighted the benefit of a unified approach: “A single-pane-of-glass view is game-changing for partners. Whether it involves blocking risky logins, isolating compromised devices, or halting suspicious network traffic, Total MDR allows MSPs to spend less time navigating different tools and more time enhancing their security posture.”
Total MDR integrates and leverages existing WatchGuard security components, including Endpoint Detection and Response (EDR), Firebox firewalls, AuthPoint identity controls, and Network Detection & Response (NDR). This launch follows WatchGuard’s acquisition of ActZero earlier this year, whose 24/7 MDR service and experts power the new WatchGuard MDR product line.
This new offering reinforces WatchGuard’s commitment to delivering scalable, ready-to-sell solutions that empower MSPs to effectively address the evolving cybersecurity landscape.
