Telstra has officially launched Telstra Satellite Messaging, the nation’s first service allowing eligible mobile customers to send and receive text messages via satellite. This is great news for Australians in remote areas but it should be noted there are limitations.
Starting today, customers with a Samsung Galaxy S25 series phone on a Telstra month-to-month plan who have updated their device software will gain this new connectivity layer. This service is powered by a collaboration with SpaceX’s Starlink Direct to Cell technology.
Imagine being able to send a text to family or friends even when you’re outside Telstra’s mobile network coverage. This new feature aims to bridge those communication gaps, particularly for people in regional and remote areas, outdoor enthusiasts, and travellers venturing off the beaten track. Telstra provided examples of how this new technology could be utilised: Think of a farmer in a remote paddock checking in with family, a hiker letting loved ones know they’ll be late, or a road tripper needing to reach out for help after a flat tyre.
Telstra emphasises that this is a significant step forward in providing connectivity options for Australians. The launch follows extensive nationwide testing to ensure the technology works reliably.
WHAT YOU NEED TO KNOW
- Who’s eligible?
Initially, the service is available to Telstra customers with a Samsung Galaxy S25 series device on a month-to-month plan with the latest software update.
- How does it work?
When outdoors and beyond mobile network coverage with a clear sky view, your compatible phone will automatically try to connect to the Starlink satellite network. Once connected, you can send and receive standard SMS messages to Australian and international numbers.
- Coverage:
The satellite coverage area includes most of mainland Australia and Tasmania, excluding the Australian Radio Quiet Zone in Western Australia and remote offshore territories and islands.
- Important limitations:
Currently, the service is limited to text messaging only. Voice calls, web browsing, and other data services are not supported via satellite. Telstra stresses that its mobile network will continue to provide a faster, higher-quality, and more reliable experience for these services.
- Intermittent service:
Be aware that satellite messaging is an intermittent service. Message delivery times can vary significantly depending on your location, device, and the availability of Starlink satellites. Some messages might be near-instant, while others could take several minutes or longer.
- Not for emergencies:
Telstra Satellite Messaging is NOT designed for emergency services. You cannot directly text emergency numbers like Triple Zero using this service. Planning and taking extra safety precautions are crucial for heading to remote areas.
- More devices to come:
If you don’t have a Samsung Galaxy S25 series phone, don’t worry! Telstra plans to roll out satellite messaging to more devices and will provide updates on its website.
- Future potential:
Satellite-to-mobile technology is expected to evolve to support data and even phone calls.
This launch marks an exciting development in mobile connectivity for Australians. It offers a vital communication lifeline in areas where traditional mobile networks don’t reach. While it’s not a replacement for the regular mobile network, it provides a valuable extra layer of connection for those who venture beyond the usual coverage areas. Keep an eye out for further updates as Telstra continues to refine and expand this innovative service.
